Shipping Policy

Thank you for shopping with PerfectNails.

We are committed to delivering your handcrafted press-on nails safely and efficiently. Please read our shipping policy below before placing your order.

Processing Time

Shipping Origin

Orders are shipped through our fulfillment partners. 
Shipping locations may vary depending on inventory availability and destination.

All orders are carefully prepared before shipment.

  • Processing Time: 1–3 business days
  • Orders are processed Monday through Friday (excluding holidays).

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Time

Estimated delivery times:

  • United States: approximately 15 business days
  • Canada: approximately 15 business days
  • United Kingdom: approximately 15 business days
  • Australia: approximately 15 business days

Please note that shipping times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Cost

Shipping fees are calculated at checkout.

We also offer promotional free shipping on qualifying orders when available.

Order Tracking

Once your order has been dispatched, you will receive a tracking number by email.

Tracking information may take 24–72 hours to update after shipment.

Delayed Deliveries

While we strive to meet estimated delivery times, delays may occasionally occur due to:

  • Customs inspections
  • Severe weather
  • Carrier delays
  • High shipping volume during holidays

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase.

PerfectNails is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Our team will work with the shipping carrier to resolve the issue as quickly as possible.

Need Help?

If you have any questions regarding shipping, please contact us through our Contact Us page or email our support team.

We are always happy to help.

Nail Sizing Guide

Find your perfect fit before ordering.
Learn how to measure your nails correctly.

How To Prep Your Nails

proper nail prep is the foundation of long-lasting press-on nails.

How To Apply

Follow our step-by-step guide for a flawless salon look at home.

How To Remove

Remove your press-ons safely while protecting your natural nails.